Contact Us & FAQs

 

Welcome to Little Main Street Dreams! We specialize in custom, handcrafted products and personalized designs tailored to bring your unique vision to life. Whether you're looking for a special keepsake or custom-branded items, we’re here to make it happen.

 

Little Main Street Dreams, LLC
9 Old Kings Road STE. 123 #1009
Palm Coast, FL 32137

Phone: 954-546-2643

Email address: admin@littlemainstreetdreams.com

Office Hours: Monday - Friday 10 am- 6 pm (closed Saturdays, Sundays, and holidays)

 

We strive to respond to all inquiries within 24 to 48 business hours (Monday through Friday, excluding weekends and holidays).

 

 

Frequently asked questions
Payment & Order Policy

Payment Policy & Order Terms

Please note that full payment is required upfront before order processing and production can begin. Because our products are custom-made and prepared immediately, this policy helps us maintain quality, reduce delays, and secure materials for your order.

Cancellations:

  • Design Stage Cancellations: If an order is canceled during the design proof process, a 20% design and restocking fee (calculated from the total price paid) will be deducted from your refund to cover preparation time and administrative costs.
  • Production Stage: Cancellations cannot be made once an order has entered into production an.d/or shipped.

Custom Orders:

  • Design Proofs: Emailed within 24–48 business hours of receiving payment.
  • Production: Once the design proof is approved, production takes 3–14 business days (depending on the order's size and complexity).

Non-Custom/Ready-to-Ship Orders:

  • Processing & Preparation: Standard non-custom items are processed within 3–7 business days (excluding weekends and holidays) before shipping.

Thank you for your understanding and support!
What type of design files can I send?

Custom Artwork & File Requirements

To guarantee the highest quality print, we cannot extract, transpose, or print graphics directly from photos or AI-generated mockups.

Standard printing practice requires print-ready vector graphics or high-resolution original design files (such as .AI, .EPS, or high-res PDF / PNG with transparent backgrounds), along with source font files. Pulling designs from photographic images leads to severe pixelation, blurry edges, and color distortion on the finished product. Submitting clean, original files ensures your final piece turns out crisp, vibrant, and professional.
What is the return policy?

Our promise is to ensure every customer is completely satisfied with their purchase. If not, please reach out to us to address any concerns. Our passion for custom designed and personalized items means they are final sale and not eligible for return. Non-personalized items can be returned within 14 days.
Are any purchases final sale?

Our dedication to custom designed and personalized items means they are final sale and not eligible for return. But don't worry, ready-to-ship items that are not personalized can be returned within 14 days of purchase.
When will I get my order?

We will work quickly to ship your order within 3-7 business days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our items are designed and produced internally. We meticulously curate our products from manufacturers devoted to crafting high-quality pieces.
How much does shipping cost?

Shipping is determined by your location and the items in your order. You'll always see the shipping cost before buying. Our shipping carriers are UPS and USPS.